PDPA
Mozzies Pte Ltd ("we", "our", "us") is committed to protecting and respecting your personal data. This Personal Data Protection Policy ("Policy") outlines how we collect, use, disclose, and protect your personal information in compliance with the Personal Data Protection Act (PDPA) of Singapore.
1. Purpose of This Policy
This Policy explains how we manage personal data collected in the course of providing our services and operating our platform, Getbulance. By using our services, you agree to the terms outlined in this policy.
2. Types of Personal Data We Collect
We may collect the following personal data when you interact with Mozzies Pest Control or other services provided by Mozzies Pte Ltd:
- Personal Identification Information: Name, phone number, email address, residential or business address.
- Billing Information: Credit card details, bank transfer information, payment history, and transaction records.
- Service Usage Information: Records of your service bookings, feedback, inspection results, and communication with us.
- Property/Location Information: Details about your premises for inspection and treatment (e.g. type of property, pest issues, floor plans if necessary).
3. Purpose for Collecting Personal Data
We collect and use your personal data for the following purposes:
- To schedule and deliver pest control inspections, treatments, and follow-up visits.
- To process payments and provide invoices/receipts for services rendered.
- To communicate with you regarding your bookings, inquiries, and feedback.
- To maintain service records and improve the quality of our pest control solutions.
- To comply with legal and regulatory requirements (e.g. NEA pest control reporting, workplace safety standards).
4. Disclosure of Personal Data
We may disclose your personal data to the following parties, as necessary for the purposes mentioned above:
- ✅ Pest Control Technicians: To carry out inspections, treatments, and follow-up visits.
- ✅ Payment Processors: To process payment transactions securely.
- ✅ Regulatory Authorities: When required by law or to comply with legal obligations (e.g. NEA reporting).
- ✅ Third-Party Service Providers: To assist with scheduling, customer support, data storage, and other operational services.
- ✅ Marketing Partners (if you consent): To send you updates, promotions, or service reminders.
5. Security of Personal Data
We take reasonable measures to protect the personal data we collect from unauthorized access, use, disclosure, alteration, or destruction. This includes the use of secure systems, encryption, and other safeguards to ensure the safety of your data.
6. Retention of Personal Data
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once personal data is no longer required, we will securely delete or anonymize it.
7. Accessing and Correcting Personal Data
You have the right to request access to the personal data we hold about you and to request corrections or updates to any inaccurate data. To make such a request, please contact us using the details below.
8. Withdrawal of Consent
You may withdraw your consent for the collection, use, or disclosure of your personal data at any time, subject to legal or contractual restrictions. Please note that withdrawing consent may affect our ability to provide certain services.
9. Contact Information
If you have any questions, concerns, or requests regarding your personal data or this policy, please contact us at:
Mozzies Pte Ltd
Email: mozziespteltd@gmail.com
10. Changes to this Policy
We reserve the right to update or amend this Personal Data Protection Policy as necessary. Any changes will be posted on our platform, and the revised policy will apply from the date it is published.